It goes without saying that we are constantly updating the Infigo platform – often as a result of suggestions and feedback from you, our amazing partners. And 2025 was no exception.
Across eleven monthly releases, we released over 60 customer-facing enhancements and more than a dozen new or expanded integrations across the workflow, many of them driven directly by your tickets, calls and roadmap sessions.
Instead of rehashing every release note, this Year in Review is organised the way you work – by workflow stage. For each stage, we’ll explain the changes we made, what they do, and, most importantly, how they can significantly improve your workflow.
If you want the blow-by-blow detail, you can still dive into the full monthly release notes and any other information you might need at Infigo Academy. Just click on the monthly release notes link by each heading.
But if you just want a brief (or perhaps not so brief!) overview, this is your guide.
Infigo 2025 by the numbers
- 60+ customer-visible enhancements across the platform
- 15+ integration and connector upgrades (MIS, shipping, tax, payments, ecommerce)
- 7 major workflow areas touched – from initial build to ongoing insights
Jump to Section
Build & Configure
MegaEdit Variables (September 2025)
Link matching fields across products in a kit so copy stays perfectly in sync. When a user updates a variable (e.g., a job title or phone number), all linked components in the multipart product update automatically.
That means fewer “you forgot to update the back page” moments, and a much cleaner experience for complex stationery sets.
Multipart Upload – now accepts more than just PDFs (April 2025)
Multipart products can now accept .ai, .psd, EPS and optional JPEG/PNG files, so designers can upload in the formats they actually work in. There’s no need to force every artwork into a PDF before upload, and you can still generate the outputs you need downstream.
This reduces pre-press back-and-forth (“Can you accept this format?”) and makes your storefront feel like a natural extension of your studio.
Version-specific Product Attributes (July 2025)
You can now assign unique descriptions, codes or notes to each version inside a multipart product. That gives you full control over items such as internal SKUs, cost centres, or production notes per version.
It’s especially useful for labels, multi-panel pieces or regional variants where the umbrella product is the same, but the details matter.
Superscript & Subscript in MegaEdit (March 2025)
MegaEdit and Invent now support superscript and subscript directly in the editor toolbar.
No more workarounds for registered symbols, legal small print or chemical formulas. You just click the button and keep designing – and your clients see the proof exactly as it will print.
Hide the MegaEdit Sidebar (July 2025)
For power users and designers, you can now hide the left-hand MegaEdit sidebar to give a bigger, distraction-free canvas. This is ideal for intricate templates, photo-heavy products or screen-recorded training where you want the artwork front and centre.
It also makes embedded editor experiences feel more “native” and less like a heavy admin tool.
Sync MegaEdit Inputs to Product Attributes (May 2025)
With the SaveToAttribute_[AttributeName] pattern, any MegaEdit field can write directly into a product attribute. That means data captured during editing (like an internal reference, campaign code or department) can be pushed straight into attributes used by your MIS, reporting or downstream scripting.
Less manual re-keying, more reliable data flowing out of the editor.
More accurate text formatting for Invent templates built via InDesign (November 2025)
MegaEdit now handles text fields created in Infigo Designer/InDesign much more faithfully – this means fewer surprises around line breaks, spacing and styling when you move from design to browser.
That makes it safer to roll out complex, typography-heavy templates and trust that what designers built is what end-users will see.
Manage at Scale
Redesigned Product Management (June 2025)
Product Management has been completely refreshed with a modern UI, advanced search, partial-match lookups, and one-click bulk actions. You can publish/unpublish hundreds of products in seconds, tidy up legacy catalogues, or quickly find that one rogue variant with a typo in its name.
For teams running many storefronts, this is a big time-saver when you’re curating catalogues for different clients.
Copy Products Between Storefronts (August 2025)
You can now copy products from one storefront to another in a few clicks. Seed a new client site using a proven catalogue, or roll out a standard set of corporate templates across multiple brands.
Instead of rebuilding from scratch (and risking inconsistency), you can maintain one “golden” set of products and reuse them wherever they’re needed.
Centralised Storefront Management with Platform Inheritance (March 2025)
Platform Inheritance lets you inherit critical platform settings across all storefronts and centrally manage shared resources. This includes global content templates, default accessibility settingshot and brand-wide policy rules.
It’s designed for multi-brand, multi-client operators who want consistency, but still need local overrides where appropriate.
Bulk-update User Budgets via CSV (July 2025)
Budgets can now be refreshed in bulk via CSV, using a new column in your Customer import file. If you manage large B2B programmes with hundreds of account codes or cost centres, year-end and campaign-start updates become a simple import instead of a tedious manual task.
You can also hand this over to finance or account management teams who already live in spreadsheets.
Consistent 16:9 Product Galleries (July 2025)
Product galleries can be locked to a 16:9 ratio, so images stop “jumping” as users move between slides.
For visually-led storefronts and catalogues, this gives you a cleaner, more professional feel – especially when end-users upload their own images and you don’t control the source material.
Easier-to-use Product and Admin Lists (November 2025)
Admin lists have been updated with refined styling, two-line product names and drag-and-drop column reordering. You can tailor list views to match how you work – whether that’s exposing MIS IDs, budgets or approval states – and read long product titles without hovering for tooltips. Day-to-day admin becomes noticeably faster and less frustrating.
Storefront-specific or shared Hotfolder options (March 2025)
Hotfolder configuration now supports storefront-specific and shared folders, backed by new controls in platform settings.
You decide when different storefronts should share a drop zone and when a client needs their own isolated path. That gives production a more predictable routing and avoids accidental crossover between brands.
Connect & Automate
Square payments for smoother checkout (November 2025)
A new Square payment gateway gives you more choice for real-time card payments, including multi-currency support and flexible capture modes. It’s ideal if you already use Square in retail or other channels and want the same provider behind your web-to-print storefront.
Customers get a familiar, trusted checkout; you get cleaner reconciliation across your estate.
New Global Payments integration (June 2025)
We added a Global Payments integration using their PCI-compliant hosted page. That means card data is handled by Global Payments rather than your servers, reducing your compliance burden while keeping the experience smooth.
It’s a good fit for enterprise roll-outs where payment security and procurement sign-off are front-of-mind.
OAuth authentication for SMTP email (October 2025)
You can now configure modern OAuth 2.0 authentication for SMTP with Microsoft 365 and Google Workspace. Instead of legacy username/password credentials, you get a more secure, standards-based connection.
IT teams are happier, and you reduce the risk of “email just stopped working” moments when providers deprecate old authentication methods.
Automatically send Printess files to your production folder (November 2025)
When “Auto Copy to Hotfolder” is enabled, Printess outputs are automatically copied into the right production folder. No more manual downloads from editors or missed files when someone forgets a step.
For mixed-editor shops, this helps standardise your production inputs regardless of which design experience a customer used.
Connect: PrintIQ – faster order processing (March 2025)
A new setting in Connect allows orders to be pushed into PrintIQ as soon as possible, with artwork sent separately once it’s ready.
That decouples order placement from artwork generation, so production planning can start earlier, and MIS users see jobs appear without waiting on heavy output processes.
Connect: PrintIQ – bi-directional order & job cancellation (April 2025)
Cancel an order in either Infigo or PrintIQ and have it automatically cancelled in the other system.
This keeps status in sync, reduces the risk of ghost jobs in production, and avoids confusion when CSRs cancel in one system but forget to mirror it elsewhere.
Connect: PrintIQ – extras and add-ons show clearly (November 2025)
Checkout attributes with price adjustments are now sent as separate line items to PrintIQ.
That means extras, add-ons and surcharges are fully visible in the MIS – not buried in a single “notes” field – which makes job costing and reporting much more accurate.
Connect: CERM – easier guest checkout (November 2025)
CERM synchronisation has been enhanced so guest checkouts and registered users are handled more flexibly, without creating duplicate customer records.
You can meet enterprise expectations around guest access while still maintaining a clean, reliable mapping between Infigo customers and CERM records.
Connect: CERM – turn estimates into reusable products (November 2025)
You can now promote CERM estimates directly into product variants without placing an order first, then surface them in the storefront.
This is perfect for repeat jobs where estimating starts in CERM but the client eventually needs self-service ordering. Once configured, they become point-and-click products rather than bespoke quotes every time.
Connect: CERM – shared pricing for identical items (May 2025)
Identical items can be grouped by ID and summed by quantity, retrieving a single unit price from CERM.
This avoids over-complicated pricing calls for items that are effectively the same, and ensures you don’t over-query the MIS for every minor variation.
Connect: CERM – enhanced connectivity & controls (October 2025)
We added connectivity alerts, more flexible payment-method controls, improved ID handling and updated email templates.
Together, these changes make CERM integrations more robust and easier to troubleshoot – especially in multi-storefront environments.
Connect: Flow – enhanced approval comments & status history (May 2025)
Approval workflows can now send richer approval and status data, including full job history, into Connect: Flow. This gives downstream systems more context about what happened during approval, helping automation flows behave differently based on who signed off and what they said.
Connect: Flow – enhanced payment details (Stripe) (May 2025)
Payment payloads sent via Connect: Flow now include the full Stripe lifecycle – from authorisation through to capture.
That makes reconciliation and exception handling easier in downstream tools, and gives finance/operations teams a single place to see where any given transaction is in its journey.
Connect: Veracore – dynamic ship-to order comments (May 2025)
Order payloads to Veracore can now include dynamic, customer-specific notes. You can pass instructions captured during checkout directly into warehousing and fulfilment, reducing the need for separate email chains or manual annotations.
Royal Mail V3 delivery options at checkout (November 2025)
We added a built-in Royal Mail V3 carrier via Easypost, with services appearing automatically at checkout once configured.
You can give UK customers accurate service options and prices without bespoke scripting, and keep everything in step with Royal Mail’s current service set.
Checkout & Fulfilment
Pricing scripts on checkout attributes (October 2025)
Checkout attributes can now drive dynamic surcharges or discounts directly via Pricing Scripts. You can charge for extras like gift-wrapping, urgent handling or branded packaging without creating separate products – everything stays on the same line item, and pricing logic remains fully scripted and auditable.
Dynamic shipping rates via Connect: Scripting (April 2025)
Attach a Megascript to pull live, custom shipping prices at checkout, from carrier APIs, your MIS or your own business logic. This lets you handle edge-case shipping scenarios (multi-box, mixed vendors, regional restrictions) that flat tables simply can’t.
The result is more accurate quotes and fewer post-order adjustments.
Capture payments on approval (January 2025)
You can now authorise payments upfront and only capture once orders are approved. Combined with our expanded payment gateway support, this gives you the best of both worlds: customers commit at order time, but you don’t draw funds until artwork is signed off.
That significantly reduces disputes and chargebacks when proofs change late.
Checkout attributes by department & more (April 2025)
Checkout attributes can be targeted by department, role, store or country, so you only show fields where they’re actually needed. That helps declutter checkout for B2C users while still capturing rich data for B2B programmes that require cost centres, GL codes or internal approvals.
Department enhancements (October 2025)
Departments now support department-only addresses across checkout and My Account, plus automatic use of departmental billing where configured. For corporate portals, that means end-users simply pick the right department and all the boring address admin happens behind the scenes.
Punchout: checkout only from Punchout sessions (August 2025)
A new setting allows you to block checkout unless the session started via Punchout. For procurement-integrated customers, this ensures orders always flow via the correct route, with the right PO numbers and approval chains.
It’s a simple switch that removes a whole class of reconciliation headaches.
Drag-and-drop cart arrangement (July 2025)
You can optionally enable a re-ordering step in checkout, letting users drag and drop line items into the order they want. This is surprisingly valuable for internal comms teams and agencies who need packing lists or invoices to appear in a specific sequence.
Improved keyboard accessibility at checkout (March 2025)
We improved keyboard navigation so that Tab and Enter behave predictably across the one-page checkout, enabling a fully keyboard-driven flow.
This is part accessibility, part productivity: it helps meet compliance requirements and makes power users faster when they’re entering large or repeated orders.
Min/Max limits on product pages (June 2025)
You can now display min and max quantities directly on product pages, both for standard Infigo products and CERM-linked items.
Customers understand constraints before they start configuring, which cuts down support tickets and prevents orders that can’t be produced profitably.
Easier PO tracking (June 2025)
PO numbers now appear on order cards, and PO search in My Orders supports partial matches.
That makes it much easier for account managers and finance teams to locate orders when they have only a partial PO, or when multiple orders share a similar pattern.
Approve & Deliver
Multipart preview enhancements (October/November 2025)
You can now choose TrimBox, CropBox, BleedBox, MediaBox or ArtBox for multipart previews, with a clearer preview and add-to-basket flow. That gives you pixel-level control over what customers see at approval time, especially for packaging, labels and other bleed-sensitive products.
Download a PDF fixed via PitStop profiles (February 2025)
Customers can download the final, corrected PDF – after your PitStop checks and fixes – before adding to the basket. This is ideal when compliance teams need to sign off on the actual output file, not just a soft proof. It also reduces disputes when a pre-press file fails; the approved file is printed.
Download files from Work in Progress and Approval pages (February 2025)
Users can quickly download uploaded files directly from customer-facing Work in Progress and Approval pages. No need to dig through order admin when a stakeholder wants to review the exact file that was uploaded or signed off.
Approver comments in emails (June 2025)
A new %Workflow.ApprovalNotes% token allows approver comments to be merged into confirmation emails.
Everyone in the chain gets the context behind an approval or rejection without logging into the storefront, which speeds up iterations and keeps stakeholders aligned.
Default pre-flight & fix profiles for multipart uploads (April 2025)
You can set global pre-flight and fix profiles once, and have each part in a multipart upload inherit those automatically. That ensures consistent validation across every component of a kit or set without requiring repeated configuration of check/fix rules.
Use the multipart editor fully inside embedded editors via iFrame (November 2025)
The multipart editor now works end-to-end inside embedded (iFrame) experiences. If you integrate Infigo into your own portal, customers can configure complex multipart jobs without ever feeling like they’ve jumped to a separate system.
Versioned Multipart product upgrades (June/July 2025)
A new setting totals all versions before applying min/max rules, and pairs with version-specific attributes. This makes versioned multipart products behave much more intuitively – especially when you have a total kit minimum, but flexible split across versions.
Future-Proof Your Platform
Accessibility & UX upgrades (EAA 2025 readiness) (June 2025)
We invested heavily in keyboard-friendly navigation, labelled controls and alt text coverage, plus updated default content templates to meet European Accesibility Act (EAA) 2025 requirements.
For you, that means less custom work to reach compliance and a stronger story when selling into public sector and enterprise buyers.
Enhanced security measures (March 2025)
New security measures include random response padding and conditional compression control, helping to mitigate certain classes of side-channel attacks. These aren’t features you’ll see in the UI, but they matter when IT and InfoSec teams review your platform’s posture.
Support for WebP images and animations (February 2025)
The platform now supports WebP images and animations, delivering faster load times and richer visuals at smaller file sizes. That’s particularly helpful for image-heavy storefronts or where you want smooth micro-animations without sacrificing performance.
Track payment transactions in Insights (June 2025)
Infigo Insights now exposes authorisations, captures, and refunds as first-class data, enabling finance teams to reconcile payment activity directly within dashboards. This reduces the need to cross-reference gateway exports with order lists and provides better visibility into where revenue may be stuck or failing.
More useful system logs for advanced users (November 2025)
System Logs have been upgraded with granular permissions, richer filters, and a clearer structure, so you can safely grant technically minded customers or partners access to only the logs they need.
As a result, troubleshooting becomes a joint exercise rather than something only the core dev team can do.
Admins can see live changes even when caching is on (November 2025)
A new option lets you disable OutputCache for admin users, so admins see changes immediately while end users still benefit from caching.
That makes iterative design, configuration and testing much smoother – no more “is this a cache issue?” second-guessing.
Customer Experience & Self-Service
Album Management System (January 2025)
The new Album Management System makes it easier to store, organise and share digital assets with an intuitive folder structure.
It’s especially useful for recurring campaigns or brand kits that require a shared library of approved images, icons, and backgrounds.
Invite customers to complete registration (September 2025)
You can now mark users as “Invited” and send a one-time registration link. That supports more proactive onboarding for B2B portals – you create the account, they complete the details, and you retain control over who can access what.
Reorder across your department (September 2025)
Department-level order visibility allows users to view and reorder orders placed by anyone in their department, not just their own.
This is ideal for organisations where office managers, team leads, or category owners need to reorder on behalf of colleagues without having to chase order numbers.
Auto-select language & currency (September 2025)
Storefronts can now preselect language and currency from browser headers, giving users a more tailored experience from their first visit.
For multi-region roll-outs, this reduces friction and makes a single global storefront feel local.
View customer-specific emails, fast (August 2025)
From an admin perspective, you can jump straight into the Message Queue pre-filtered for a specific customer.
When someone claims they didn’t receive an email, you can quickly confirm what was sent, to which address and when, without combing through global logs.
Separate title font (August 2025)
You can now style headings with a dedicated title font while leaving body text untouched. It’s a small change that gives brand managers more creative control without risking readability, especially on content-heavy portals.
New login-page options (October 2025)
Login pages now support fixed background images with a scrolling form, opening up more visually rich designs without sacrificing usability. This is a nice way to bring brand imagery and messaging into the sign-in experience.
Stock validation for kits (February 2025)
Kit products now perform stock validation across all components, ensuring customers can only add complete, fully in-stock kits to their baskets. This avoids awkward partial shipments and last-minute substitutions when one component quietly hits zero stock.
Product image-enhanced static PDF preview (February 2025)
Static PDF previews can now display alongside product images on the same page, giving customers a clearer sense of both the design and the physical product. That’s particularly helpful for less technical users who struggle with file-only previews.
Improved email notification settings for orders (January 2025)
Order notifications now include more granular dropdowns and BCC options, allowing you to precisely control who receives what and when. You can support complex internal comms patterns (CSR copies, production alerts, account manager notifications) without creating bespoke workflows.
Improvements to the order email table (April 2025)
Order email tables can now be rendered responsively, so confirmation emails look good on both mobile and desktop. This is a simple but high-impact change, given how many customers read order confirmations on their phones.
Sell multipart products through Shopify (November 2025)
Shopify integration has been expanded to support multipart products, so complex sets can now be sold through Shopify while mapping correctly into Infigo.
This keeps Shopify-first clients happy – they stay in their preferred ecommerce platform – while you still control the web-to-print workflow and production logic.
Looking ahead: further innovation and groundbreaking development
If 2025 had one theme, it was connection – connecting storefronts to MIS, connecting design tools to production, connecting your teams to the data they need.
The pace isn’t slowing. Many of the updates above are foundations for what’s coming next: deeper insights, even tighter integrations, and more ways to manage large, multi-brand estates without adding operational overhead.
If a particular feature caught your eye, you can discover more in our extensive learning resource, Infigo Academy.
Or simply reach out to your Infigo account manager to prioritise which features to roll out across your sites.
Thank you for the feedback, beta testing, and (sometimes) relentless feature requests that shaped this year’s roadmap. Please keep them coming – because the more we hear from you, the better Infigo becomes for everyone.
