A print business can grow its sales and still earn less than the year before, without ever being able to say exactly why. Ask a print business owner how last year went, and the answer usually arrives as a revenue figure. Sales were up and the team was flat out, a good year by most […]
Articles & Advice
Stay informed with the latest insights, tips, and expert guidance from the Infigo team, including industry leaders like Douglas Gibson, Alex Bowell, and Greg Young. In our Articles & Advice section, we share in-depth knowledge on web-to-print technology, print workflow automation, and e-commerce strategy. Whether you’re exploring digital transformation or looking to scale your operations, our team brings real-world experience and thought leadership to help you stay ahead. From practical tips to strategic analysis, each article is designed to support your print business in growing smarter and more efficiently.
Greg Young is Head of Customer Experience at Infigo. He has spent sixteen years watching print businesses launch storefronts, and watching which ones regret how they did it. Here’s the pattern he sees most often, and the question that avoids it. I have a phrase I use so often with customers that it has become […]
Alex Bowell is Managing Director at Infigo, where his focus has always been on scaling technology, simplifying processes, and building teams that deliver measurable impact rather than just more headcount. Here’s what he tells the businesses that think their problem is people. Nobody calls me to say they have a promise capacity problem. They call […]
Every print business hits a ceiling eventually, and it’s rarely the press that puts it there. Every growing print business eventually hits a limit that has nothing to do with equipment. The press can take more work. The process between order and production cannot, and that is where the real ceiling sits. It shows up […]
At some point, almost every print business has the same conversation. The IT lead or maybe a developer leans back and says: “We could just build this ourselves.” And honestly? The logic is appealing. Full control. Build exactly what you need. No monthly licence fee. You’d own it outright. So should you? In most cases, […]
When costs rise faster than prices, “working harder” just squeezes you tighter. That’s exactly where much of print has been sitting in recent years. And while global inflation has dropped from its 2022 peak, rising costs continue to pose a significant challenge to printers. Key Takeaways Most print businesses operate on thin margins: only 23.8% […]
The print industry doesn’t have a technology problem. It has a decision problem. Most commercial print businesses already know they need to modernise. The challenge is not awareness. It’s making the right call early enough, and for the right reasons. That matters because too many software decisions are made backwards. A business buys a storefront […]
Commercial printing challenges are more complex than ever. From tighter margins and labour shortages to rising customer expectations and rapid AI innovation, today’s print businesses face unprecedented pressure. But while these commercial printing challenges are very real, they can be overcome. Many printers are already turning these pressures into opportunities by embracing automation, integration, and […]