Academy Videos Archive - Infigo

Welcome to the Infigo Academy

Welcome to the Infigo Academy, your gateway to getting the very best out of your Infigo platform.

 

For those just getting started with Infigo, the academy will play a big role in your first few weeks. We will coordinate and undertake your onboarding training, ensuring you have a well-rounded understanding of Infigo and its capabilities so you can hit the ground running with your own projects.

 

Let us organise training that works for you. The Infigo Academy offers a range of training solutions that fits your needs, and these offerings will only continue to grow. Whether you would prefer live online training sessions, a face-to-face meeting or supported self-guided learning using our extensive resources, we can be flexible to your preferred learning style.

 

Through our extensive and growing range of videos, articles and step-by-step guides, the ultimate goal of the academy is to enable you, our customers of all experience levels, to be self-sufficient, with instant access to the critical resources that help you when you need it most. The Infigo Academy content is constantly being created, updated and improved, to ensure that you have access to the very latest advice.

Storefront build series

Your brand is unique - and your website should be too. With your Infigo platform, you have at your disposal the tools to make world-class web-to-print e-commerce solutions. In this series of tutorials, we make sure that you have the knowledge to get the best out of your Infigo platform, showing you how to go from zero to high-quality storefronts with ease.

MegaEdit series

Allow your customers to tailor their artwork without leaving your site. MegaEdit is our flagship editor, giving you the ability to create variable products that your customers will actually enjoy configuring. This series of tutorials demonstrates how users with little or no design experience, can revolutionise their design capabilities, with the help of our market-leading online editor.

General tutorials series

Your Infigo platform is capable of more than you know. Our expert team of developers are constantly working to advance and improve our technology, with many features escaping the attention of the average Infigo user. The General Tutorials series sets out to resolve this. These bite-sized tutorials and longer explainer videos will explore all of the capabilities that Infigo has to offer and give you some insight into the inner workings of your Infigo platform.

Latest videos

The Infigo Academy is designed to give you the best possible start with the Infigo platform. In addition to the training provided during your onboarding process, here you will find the latest training and tutorials videos, covering all things Infigo.

The learning doesn't stop here

I'd like to take this opportunity to thank you again for completing your Infigo Academy training. We really enjoyed demonstrating the Infigo solution and hope it helps you on your journey for web-to-print success. If you do have any additional queries, please don't hesitate to contact me directly. We are delighted to have you on board and are looking forward to getting you up and running with Infigo.

 

The Infigo Academy is designed to give you the best possible start with the Infigo platform. In addition to the training provided during your onboarding process, you will find videos and written resources covering all things Infigo.

 

This email contains all the information you need to get started. If you have any further queries, simply reply to this email and we will be happy to get back to you.

 

View all tutorials

Academy FAQ's

Find answers to the most common questions about the Infigo Academy. Can't find the answer you're looking for? No problem. Simply contact our support team through the helpdesk and we will be happy to help.

 

The Infigo Academy handles the educational side of the Infigo software, aiming to ensure that our customers get the very best out of their web-to-print e-commerce platform.

 

Learning with the Infigo Academy is generally split into three major areas. Platform, MegaEdit and Additional.

 

 

Infigo Academy platform training is designed to share the core knowledge you need to create beautifully elegant storefronts.

 

We will lay the groundwork with a brief presentation on the Infigo platform and hierarchy, before quickly moving into the software itself for your hands-on training.

 

From here, we’ll take it step-by-step, slowly building a storefront before your eyes.

 

Please note, although you are welcome to take a watch & listen approach to the training, we highly recommend that you work alongside our resources to build your own demo storefront.

 

 

Following the platform training you will be able to:

 

• Create and brand your own storefronts

• Create and manage users

• Create and manage products of different types

• Add pricing, attributes and other advanced features to your products

• Grant or restrict product access to certain users

• Configure and manage payment and delivery options

• Build email message templates

• Process and manage orders

 

 

Infigo Academy MegaEdit training is designed to get you up and running with our flagship editor and Invent, our revolutionary Adobe InDesign plugin.

 

Split into two parts of approximately equal length, we will begin by walking you through the setup of a MegaEdit product. This includes the specification of static or dynamic canvas’, designing fixed or adjustable sections of your product templates and much more.

 

The second section of this training will focus on the use of Invent. Using worked examples, we will demonstrate how to fully set up and utilise this technology to create dynamic templates with minimal effort.

 

Please note, although you are welcome to take a watch & listen approach to the training, we highly recommend that you work alongside our trainers during live sessions or when using on-demand resources.

 

 

Following MegaEdit training you will be able to create and configure beautiful, dynamic templates using our flagship editor, MegaEdit or our Invent plugin for Adobe InDesign.

 

'Additional' Training could cover an array of topics or integrations that will be discussed during your onboarding process.

 

This training will not be required for all users, and will depend on your configuration of purchased modules.

 

 

We understand that people learn in different ways. As such, we aim to offer a range of training methods to suit every taste.

 

We offer the following types of training:

 

• Supported Self-Service Training

• Online Training

• In-Person Training

 

 

Learn at your own pace, with an on-demand series of tutorials walking you through your Infigo learning. This service comes with regular, dedicated meeting time with our trainers, where you can ask the targeted questions that are important to you.

 

 

This training method is designed for those who wish to learn at their own pace. Learn how to make use of your Infigo platform with our growing range of on-demand videos, articles and step-by-step guides.

 

We are firm believers that to get the very best out of your purchased software, you need hands-on experience. You are encouraged to follow along with the on-demand resources, creating your own storefront in tandem with the learning resources to practice your skills.

 

For queries not addressed in our on-demand resources, you can book online meetings with our team to ask the questions that are important to you.

 

 

• Instant access to all on-demand resources, to review at your own pace.

• Access to our academy team for online tutorial meetings whilst you get to grips with Infigo.

• Recorded meetings for review at a later date.

 

 

A structured series of live, online training sessions. Our trainers will take you through a fixed agenda of topics, constructed to introduce you to Infigo’s core elements and capabilities.

 

 

This training method is for those able to dedicate time to longer training sessions, available in blocks of 2 or 3 hours.

 

We are firm believers that to get the very best out of your purchased software, you need hands-on experience. You are encouraged to follow along with your trainer, creating your own storefront in tandem with the live, online demonstrations.

 

The time allotted for these training sessions is based on the agenda to cover. We are of course able to address any queries you have, but will need to keep to the agenda to ensure that all critical topics are covered.

 

 

• 4 to 6 hours of live, structured training demonstrations following an agenda designed to cover all critical areas of your Infigo platform.

• Recorded meetings for review at a later date.

• Instant access to all on-demand resources to view outside of the live sessions.

 

 

Face-to-face learning with our academy team. Hosted from our headquarters or from your own offices, our trainers will provide full, in-person tuition on the Infigo platform.

 

Please note, this option will generally incur additional fees based on the travel and accommodation costs of our team members.

 

 

This training method is for those wanting the learning experience that online learning struggles to replace.

 

Construct your own storefronts under the watchful eye of our trainers, who will be able to offer tips, tricks and guidance as you set up your storefronts.

 

The time allotted for these training sessions is based on the agenda to cover. We are of course able to address any queries you have, but will need to keep to the agenda to ensure that all critical topics are covered.

 

 

• Structured, in-person training demonstrations following an agenda designed to cover all critical areas of your Infigo platform.

• Instant access to all on-demand resources to view outside of the live sessions.

• Extra time for discussions and tangents, with 1 full day each typically assigned to Platform and MegaEdit training.

 

 

If you are a new Infigo user, your training will be arranged as part of your comprehensive onboarding process, ensuring you have the best possible start to your life with Infigo.

 

For existing users, please email sam.webster@infigo.net and detail your requirements. Please remember, our support team is also on hand to assist with any Infigo queries. Our support team can be contacted through our Help Desk.

 

 

Infigo Academy resources can be found on our YouTube channel and can be accessed through our Help Desk.

 

 

We value your feedback and aim to make our customer training program the very best in the industry. Therefore, we ask if you could kindly complete this short feedback form.

 

 

Whilst we endeavour to keep all of our content up to date, the fast pace of software development means that our resources may sometimes differ slightly from your own platform.

 

We are happy to receive reports of outdated material. We will add these to our update schedule and are happy to provide you a demonstration of the updated functionality, should you require it. Please report any outdated content to sam.webster@infigo.net.

 

 

All Infigo platforms are provided with an additional storefront license for training, testing and demonstration purposes, often referred to as the 'Demo Storefront'.

 

This is the storefront we recommend utilising for any of the available training methods, and will also be utilised by your trainer during any live sessions.

 

Creating your demo storefront is no different to the creation of a standard storefront. It is simply provided as an additional storefront license, to use for the purposes outlined above.

 

 

It is possible to book Infigo training outside of that provided during your onboarding process. This training can be arranged on an ad-hoc basis, but is a chargeable provision.

 

If you would like to arrange such training, please email sam.webster@infigo.net and detail your requirements.

 

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