Let’s start with…
What is web-to-print exactly?
Web-to-print software lets your customers design, order, and manage printed materials whenever they want, from wherever they are, whether its brochures, packaging, business cards, exhibition graphics or anything else your customer needs.
It streamlines every step, from the click of a mouse to the whir of your presses and right through to delivery.
Short on time?
Think: a print shop that never sleeps, never mishears a brief, and never forgets a phone number.
Web-to-print gives your customers an easy, accurate, 24/7 way to get what they need while giving your team less admin, fewer errors, and more capacity to grow.
It doesn’t judge your 3 am panicked flyer design because collateral wasn’t in your exhibition plan, oops. It’s a magical portal where you throw your artwork, click a few buttons, and then wait for your business cards to arrive (Without anybody asking “Are you sure about the font?, the colour looks wrong, is that our latest logo? Your phone number is missing a number”
A Keypoint intelligence report on Workflow Automation in 2022 suggested that Print service providers lose as much as 30% production time due to manual file handling and job onboarding.
30%… Thirty percent
Can you imagine washing your car and stopping at 70% because someone didn’t hear that you wanted the whole car cleaned? Would you be happy?
I ordered a burger, fries and onion rings. Where’s my burger? Ah well, we didn’t hear you properly, so there you are…
Of course I’m not being serious, but these flippant ideas represent a serious mindset shift in the ever competitive world of commercial printers. How much more money could you make if you were running 30% more? How happy would your customers be if there was never reprints, no re-orders, no apologetic phone calls? How would your commercials look if you were taking orders at 3am not just at 10:17 once your team have come in, had their coffee, and worked through their first 17 emails… Right, next!
Let’s move away from metaphors and dive back into talking web-to-print software solutions following an over view of Infigo.
Who are Infigo – and What Makes our Web-to-print Software Different?
We’re Infigo, web-to-print specialists.
We believe that creativity and efficiency should go hand in hand. That’s why we exist, to transform how print businesses operate and grow by making it easier, faster, and more profitable to bring ideas to life through web-to-print.
We do this by developing powerful, flexible web-to-print solutions that automate workflows, integrate with existing systems and eliminate repetitive tasks. Empowering teams to focus on growth, creativity and customer experience.
We achieve the above by providing an innovative, modular web-to-print platform backed by expert support. Enabling users to create and manage complex print products online, streamline production, and unlock new revenue opportunities, end to end from custom print portals, through the full process to delivery.
We’re more than just a technology provider, we’re a growth partner for print businesses navigating digital transformation.
Big answer, let’s try a smaller version.
We’re a web-to-print software provider, that connects your customer, all your systems, a few new ones, as well as payment and delivery. So those reorders, customer customisations, tweaks to previous jobs, new simple jobs, etc. can all be completed without your direct input. Giving you more time to focus on valuable and pressing areas. Pun not intended? No I did try to fit it in somewhere…
Maybe smaller still?
We give you the tools to do more with less. You get:
- Fully branded B2B or B2C storefronts
- A user friendly CMS for your teams
- Happier customers
- More time
- More profit.
Everybody wins. And because we don’t just offer software, we offer a partnership, you’ll get expert support every step of the way.
Understanding Web-to-Print Software in More Detail
Online storefronts and custom print portals
Online storefronts for ordering print, printed or printable products (Let your imagination run wild). These can be B2C storefronts, print eCommerce platforms, public e-commerce sites with SEO optimisation, responsive designs and secure online payments. Or B2B portals, private, SSO protected logins, configurable per client, etc. With built-in CMS (Content Management Systems) to manage pages, all editable by non-technical users. We have more articles that go into further detail on storefronts.
Boom, a customer is in their portal, what’s next?
MegaEdit
Depending on your needs and configuration, you may use MegaEdit, a drag and drop personalization tool with image, text, barcode, 3D capabilities, InDesign plugins can create and sync PDF templates. So a customizable editor which in native to the system, making your life and your customer’s life easier.
Preflight checks
Automated preflight checks happen at this point. Through an integration with Enfocus Pitstop PDF’s are checked, fixed and output to check. Automatically resolving issues including low resolutions, color corrections, bleed issues, font inconsistencies. We’re stopping those errors creeping through, ruining print runs and making everyone exasperated.
Order management and pre-production.
Let’s be honest, nobody got into printing for the love of entering PO numbers or chasing down delivery addresses. But with Infigo, you don’t have to. Our system handles the fiddly bits so you don’t have to live in your inbox or become best buds with spreadsheets. Quoting, approvals, and all that lovely admin? Automated. Your team stays focused on what they’re actually good at; getting quality print out the door.
- Automated quotes/estimates: System-generated cost calculation early in the ordering process
- Single-page checkout: Streamlined UX inputting address, PO number, delivery & payment info
- Address Books: Manage multiple addresses per customer or department, auto-populated at checkout
- Approval workflows: Features for order approvals, internal reviews, and stage‐gated processes
- Message Queue: Tracks outgoing emails (order confirmations, proofs, notifications); allows retries and editing before send
Integration and fulfilment automation
Ever felt like your systems are speaking 14 different languages and none of them are yours? We’ve been there. That’s why we built integrations that actually talk to each other. From MIS to shipping couriers, Infigo connects the dots so you’re not stuck translating between platforms (or chasing down tracking numbers like they’re rare Pokémon). Orders flow, labels print, customers get what they ordered, magic.
- With MIS integrations (We have over 25 built in connectors including Tharstern, HP Site Flow, PrintIQ, Enfocus, etc.) You can discover more in our partners and integrations page.
- Into production, where automatic job intake into the Raster Image Processing (RIP) workflow, minimizing manual intervention.
- Shipping – We have plugins with all the major couriers. EasyPost, FedEx, UPS, etc. providing live rates, labels, tracking and collection options.
- Payment gateways. We support direct integration into Stripe, PayPal, Credit card services, invoicing within checkout
Production, archiving and notifications
If you’ve ever had to dig through six folders, an email thread, a post-it note, carrier pigeon, smoke signals, and your partner talking to you from 3 rooms away to find “the latest approved version,” we feel your pain. With Infigo, proofs are sent, files are archived, and updates go out without the “Did anyone hit send?” panic. It’s like having a digital assistant who never sleeps, forgets, or deletes the wrong PDF. Your team stays in control, your clients stay in the loop, and your past jobs stay findable. Just how it should be.
- Proofing emails – Automatic dispatch of proofs, notifications, order confirmations, shipping updates.
- Archival automation: Designs and PDF’s are stored and versioned in archive for retrieval. This is particularly helpful when dealing with reprints and re-orders, as the customer can find what they’re looking for and push into your workflow without any manual intervention.
- Inventory management: Stock based product tracking integrated with order flow.
Summary of our party tricks
Right, that got a bit dry and heavy. It should give a clear idea that we are not a one trick pony. We do everything, we talk to everyone, we’re all about driving value for you, and we will develop the right solution if we haven’t already built it.
| Phase | Automated Touchpoints |
| Front end | Storefront/portal setup, CMS, pricing, discounts |
| Design | MegaEdit, Invent, preflight via PitStop |
| Checkout | Quotes, address autofill, payment, approval |
| Integration | MIS routing, shipping, stock tracking |
| Production | Proofing emails, archiving, notification queue |
| Admin | Reporting, API, alerts, bulk editing tools |
Infigo automates the full customer journey. From storefront interaction and design, through order intake, pre-press, production integration, shipping and notifications. So your print operation can function with minimal manual intervention while staying scalable, compliant and customer focused.
What are the benefits of web-to-print for a printer?
The good bit! Lot’s of features, integrations and technical jargon above. Let’s boil it down into a few key benefits of Infigo’s storefronts and automation integrations.
- Take more orders without more staff
- Minimize costly reprints and manual errors
- Free up your team from repetitive admin
- Let customers self serve 24/7
- Win bigger accounts with branded portals
Common use cases of web-to-print, Infigo in action
- Corporate portals for branded materials
- Printers managing multiple clients
- Marketing teams needing on-demand print
- Regular customised print requirements following a template
Why choose Infigo for your web-to-print needs?
Key differentiators
Infigo is unique in our ability to deliver deep customization options, and with our team of 25+ developers, we have dedicated resource to ensure that whatever customer requirements you have, we can deliver.
Best in class integrations, as you can see from our partners page, we play with the big boys. The who’s who of premium digital print integrators, support, improvements. We do this to ensure the best possible service for you and your customers.
Strong customer success and onboarding. Read our case studies, talk to our top customers, talk to our partners, our customer success team, our professional services team, our dev team. We’re here for you.
It’s easy to say that Infigo does web-to-print software, but without that understanding of what is web-to-print in a modern setting, the complexities of print automation and understanding the importance of delivering high quality digital print solutions. It’s clear that both the concept of web-to-print, and Infigo’s role in delivering, are much bigger topics, more emotional, more complex, and more satisfying when executed well.
In a world where speed, automation, and convenience drive customer expectations, we enable you to deliver exceptional experiences and unlock new revenue streams through Web-to-Print.
Our platform simplifies the complexity of online print automation and ordering.
We integrate with your existing systems, automate repetitive tasks, and give your team the tools to offer personalised, B2B and B2C print portals without increasing overheads.
We provide a powerful, modular Web-to-Print solution built for the real-world challenges of commercial print.
From branded storefronts and live product previews to seamless prepress automation and third-party integrations. Our technology, backed by a world-class support team, helps you streamline operations and scale profitably.
Ready to eliminate bottlenecks, grow order volumes and impress your customers? Let’s show you how. Book your free demo today
