How LPi and Superior Packaging are scaling without adding headcount

E-Commerce Times spoke with Infigo CEO Douglas Gibson, alongside customers LPi and Superior Packaging and Finishing, to explore how print businesses are replacing manual workflows with modern, connected infrastructure.

Infigo | Superior Packaging & Finishing | LPI

4,000+

Customers served weekly through LPi’s Infigo-powered bulletin production system

51

Live B2B storefronts powered by Infigo at Superior Packaging and Finishing

18.2%

Rise in demand for digital ordering, personalisation, and automation across the print industry last year

The Story

Demand for digital ordering, personalisation, and automation across the print industry rose 18.2% last year, and print businesses that have invested in connected infrastructure are pulling ahead.

 

eCcommerce Times spoke with Infigo CEO Douglas Gibson, alongside customers LPi and Superior Packaging and Finishing, to explore what’s driving this shift and what modern print operations actually look like when automation is working.

 

LPi uses Infigo’s platform to manage weekly bulletin production for more than 4,000 communities nationwide, replacing legacy processes with an automated approach. Superior Packaging and Finishing, a U.S.-based provider serving regulated industries including pharmaceuticals and finance, integrated Infigo with HP Site Flow to support 51 B2B storefronts across its customer base.

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Infigo Featured in eCommerce Times on AI Automation in B2B Print

In the print industry, e-commerce success now hinges on connecting automated digital workflows with slower, real-world production processes.

According to web-to-print software provider Infigo, demand for digital ordering, personalization, and automation across the print industry rose 18.2% last year.

The growth reflects a broader shift as print providers move away from fragmented, manual workflows toward digital platforms that support personalized campaigns, localized marketing, and on-demand production.

Infigo CEO Douglas Gibson said nearly 60% of the company’s new customers are based in North America, reflecting growing demand among U.S. and Canadian print providers for platforms that support scale, integration, and operational efficiency.

Read the full article, originally published in eCcommerce Times
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About LPI

About LPi: LPi (Liturgical Publications Inc) is a family-owned print and digital communications company founded in 1972. Serving Catholic parishes and faith-based nonprofits across the United States, LPi provides weekly bulletin production and website solutions for more than 4,000 communities nationwide.

Visit 4lpi.com

About Superior Packaging and Finishing

Superior Packaging and Finishing is a full-service digital print, packaging, and fulfilment provider based in Braintree, Massachusetts. Operating across two plants and serving clients in regulated industries including pharmaceuticals and finance, Superior delivers expertise across digital print, packaging, finishing, and e-commerce fulfilment.

Visit Superior Packaging & Finishing
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About Infigo

Infigo is a web-to-print platform built for print service providers who need more than a basic online ordering tool. From B2B customer portals and branded storefronts to deep MIS integration and workflow automation, Infigo gives commercial printers the digital infrastructure to automate repetitive work, reduce manual touchpoints, and grow revenue without adding headcount.

 

Trusted by print businesses across commercial print, packaging, labels, and large format, Infigo connects your online ordering experience directly to your production workflow so orders flow from customers to press with minimal human intervention.

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